Flat World Business Systems
Flatworld business systems Flat World Business Systems
Flat World Business Systems
    Business One Support  
Flat World Business Systems
 
About B1
Flat World Business Systems
Business One
Flat World Business Systems
SDK
Flat World Business Systems
B1 SDK
Flat World Business Systems
B1 Add-Ons
Flat World Business Systems
Extending B1
Flat World Business Systems
Customizing B1
Flat World Business Systems
Integration of B1
Flat World Business Systems
B1 Support
Flat World Business Systems
History of B1
Flat World Business Systems
Our Philosophy
Flat World Business Systems
Our Name
Flat World Business Systems
 

 

 

 

Come for the price, stay for the quality

We are the only company offering support services for business one and most of the add-ons to B1. We hire senior support engineers  who amaze and delight our clients with a combination of “been there, done that” experience and a passion for customer service.

Personalized Service
Blue Consulting Inc assigns each customer a Primary Support Engineer. This experienced, senior engineer works closely with you to get to know your organization’s unique operating patterns, challenges, and needs, and becomes a virtual member of your system support team. The Primary Support Engineer has responsibility for diagnosing and resolving serious issues you report. We have found it’s more efficient and effective for everyone to put very experienced support professionals on the front line to solve issues more quickly. We work on your issues until you’re satisfied
 
 
Support offerings:

Second level support:  problem management and user support.


Continuous maintenance

Monitoring and proactive optimization of applications

Implementation of notes, service packages and patches

Execution of periodic and mass-critical activities


Creation of System Enhancements

Optimization of existing processes and structures

Adjustments to customizing and parameters

Optimization of application components


Continuous Change

Implementation of new functions and components

Functional release upgrades, interface programming

Role of the Engagement Manager in Support

 

 

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